Assistance services Your mobility in every situation

ALD Automotive in cooperation with Global Assistance has prepared three ALD Assistance programs of assistance services for its clients.

Assistance services

The Euro Complex, Euro Complex Plus and Euro Comfort programs provide complete assistance including compensation for costs for ensuring the mobility of clients in the case of defects or car accidents. The binding scope of the services is defined in your contract. A replacement vehicle is provided for free based on the scope of negotiated assistance services, up to 10 days.

The basic condition for the free utilization of all services is their organization through the ALD Assistance dispatch center. Utilization of free services within the program is carried out based on a valid assistance card of an ALD Assistance client. The program includes vehicles up to 3.5 t registered in the Czech Republic no older than 5 years. Services are provided everywhere in Europe.


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We believe that using our vehicles will be a pleasant experience for you. However, it is always possible that a problem occurs and you could need our help. In these cases, please do not hesitate to contact our hotline.